You know what the respond? I told him that was unacceptable as a remedy. I do not have an efax account. Instead, they will charge your credit card for many months. I suspect their own systems are capable of generating junk faxes. Also, you should make aware the bbb in usa www.

j2 efax

Uploader: Gulkree
Date Added: 26 June 2012
File Size: 68.66 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 23408
Price: Free* [*Free Regsitration Required]

Looks like they’ve been doing this for many years.

j2 efax

I ecax sending 8 emails in 16 august for cancel my account. The only resolution he offered was to offer 2 months free and continue to keep my card active on their systems. August 10,Retrieved on May 23, And later on, they converted account to subscription on 12th jan, Jaye Muller Jack Rieley.

Thank you all for the warning!!

j2 efax

By using this site, you agree to the Terms of Use and Privacy Policy. The company provides Internet services through two divisions: All articles with dead external links Articles with dead external links from July Articles with dead external links from September Articles with permanently dead external links CS1 maint: If so, please contact me sfax [protected].

How to get your money back from eFax | The Modern Hoot

Archived from the original on They offer a free trial of their fax service. I found one no online to cancel the account, but they kept me on hold for 20 mins and did not cancel account. I do not fax, I do not have a fax number. I’m happy to join a class action law suite against this company if I don’t actually get this fee returned as some posters have suggested is likely.


How to get your money back from eFax

I requested transfer to the executive offices for resolution as the highest level of call center management should be able to resolve disputes without executive involvement. You may also directly inform their payment processor that efax is a scam. The company may ask for the case to be moved to a higher-level court, but it will at the very least create a headache for them.

While the impact of the J2 Efa acquisition is unknown, other companies acquired by j2 have been the target of frequent consumer complaints regarding sales tactics, [27] inflated fees to cancel the service [28] and toll-free number portability issues.

The IT person asked me to send him the link that I clicked on for my free trial to prove that I didn’t sign up for the Plus Account. I excalated up the chain to the supervisors since Tier One is typically limited by superiors to do anything besides run interference and log a call or generate a ticket for resolution. Amounts to criminal conduct Imo. Manifh was no further assistance. They will not cancel j22 I send a copy of my deceased husband’s death certificate.


Please help improve it efzx removing promotional content and inappropriate external linksand by adding encyclopedic content written from a neutral point of view. Outline the efxa that you signed up, the date that you cancelled, and when your card was charged.

I tried to dispute the charge with my credit card company Mastercard and J2 Efax has been lying to Mastercard saying I signed up for a full account and never cancelled it. We had subscribed to maxemail.

i2 You’ve received efax Notification big logo here Back to Messages From: They renewed my account for a year, without notifying me first. If eFax wrongly charged your card, request a refund via their online chat.

I had to have the banks cancel my cards Meanwhile we have very little recourse short of what was indicated here if you have the time. I just had the same experience with eFax. This service was initiated by my now deceased husband and has not been used in almost three years. In my opinion this is truly a SCAM, and this is the business model this company presents and scripts their call centers deliberately to promote the scheme.